Last updated April 14, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
Products sold will be considered for return/refund exclusively if received in a damaged or defective condition. The customer is required to provide clear photographs of the damaged product.
All returns must be postmarked within 15 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at bykologyinc@hotmail.com.
Return Address
Bykology
Plot no.184, gillco industrial park, Sec 103, IT City Rd, JLPL Industrial Area, Sahibzada Ajit Singh Nagar, Punjab 140306
India
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
9888987758
bykologyinc@hotmail.com